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[00:00:01]

.

[1. Call The Meeting To Order - Mayor Jeff Gore]

OKAY, LET'S BOW OUR HEADS.

FATHER, I THINK OF THIS DAY.

THANK YOU FOR THIS WITH HER TODAY.

WE HAD, THAT WAS SO BEAUTIFUL.

WE COULD GO OUTSIDE AND SEE THE SUN AND FEEL THE SUN BEATING ON OUR FACE.

LORD, I JUST THANK YOU FOR THIS DAY AND I THANK YOU FOR THIS TIME THAT WE HAVE TO BE ABLE TO DO SOME WORK FOR THE CITY.

LORD, I PRAY FOR ALL THE PEOPLE WHO ARE WATCHING THIS MEETING.

THEY SEE, FEEL AND KNOW YOU THROUGH ALL THE ACTIONS OF THOSE AROUND THEM.

LORD, I PRAY FOR THOSE WHO ARE IN THE HEALTH CARE, UM, AND AND HELPING THROUGH HEALTHCARE THAT THEY, UM, SEE, FEEL AND KNOW YOU AND THAT YOU PUT YOUR HAND UPON THEIR HEARTS SO THAT THEY CAN BE EAST.

LORD, IN YOUR NAME WE PRAY.

AMEN.

HERE.

SORRY.

A BIT OF A TRADITION HERE.

HERE, HERE, HERE, MAYOR.

EXCUSE ME, COUNCILMAN CAMPBELL.

SECONDS.

YES, SIR.

I SECOND.

MY APOLOGIES.

I WAS ON MUTE.

I AGREE.

HIS COULD.

MY APOLOGIES.

YES.

YES, NO, YES, YES, YES.

MAYOR, UH, MARK CAMPBELL.

UH, CAN I ASK, UH, GLEN OTTO, WHY HE VOTED NO? SURE.

IT'S A SAME REASONING.

I'VE USED IT IN THE PAST.

HI.

I HAVE NO, I MEAN, WE'VE BEEN PROVIDED NO REASON FOR THE ABSENCE.

WELL, WHAT I'M CONFUSED ABOUT PERSONALLY IS I BELIEVE WE RESCHEDULED AN ENTIRE MEETING BECAUSE OF YOUR ABSENCE RECENTLY.

I'VE NEVER REQUESTED THAT.

UH, BUT THE WHOLE COUNCIL MAYOR, IS THAT A, IS THAT CORRECT OR INCORRECT?

[00:05:08]

I WOULD POINT OUT THAT, UH, UH, I DON'T BELIEVE DON WEBB MISSES VERY MANY MEETINGS AND I THINK IT REFLECTS POORLY ON US.

UH, WE DON'T EXCUSE ONE OF THEM, ONE ANOTHER WHEN WE DO HAVE TO MISS.

THAT'S JUST MY PERSONAL OPINION.

THANK YOU.

YES, I AM.

CAN YOU REMEMBER MAYOR GORE? YOU'RE NOT COMING ACROSS ON THE AUDIO? ON THE STREAMING.

OKAY.

THERE WE GO.

I DON'T KNOW HOW THOSE EVERY TIME RETURNED.

I DON'T, WELL, THEY'RE SUPPOSED TO BE THAT WAY, BUT THEN THE UNMUTE SUPPOSED TO UNDO THAT.

OKAY.

HOW ABOUT NOW? YEAH.

OKAY.

TH THIS OUR GLOBAL SCREEN THAT EVERY TIME WE TURN THIS OFF AND TURN IT BACK ON, IT RESETS THE GLOBAL MEAT.

SO, UM, REMEMBER TO DO THAT, TO UNMUTE IT NEXT TIME.

SO, OKAY.

[4. Approval Of Minutes]

UH, NEXT UP IS, UM, AGAIN, HOW ABOUT ANY CORRECTIONS OR ANYTHING FOR THE, UH, THE MINUTES FROM APRIL 13TH OF 2020 CASEY, NO CORRECTIONS, THOSE MENTAL STANDS APPROVED.

NEXT

[ Municipal Clerks Week Mayoral Proclamation Presentation To Anthony Rodgers, Clerk Of Council, And Karen Powell, Deputy Clerk Of Council - Mayor Jeff Gore]

UP IS THAT NUMBER FIVE.

SPECIAL PRESENTATIONS AND ANNOUNCEMENTS.

ROGERS.

FIRST UP, ITEM FIVE, A MUNICIPAL CLERKS WEEK, MURAL PROCLAMATION PRESENTATION TO ANTHONY ROGERS, CLERK OF COUNCIL AND KAREN PAL, DEPUTY CLERK TO COUNCIL BY MAYOR JEFF CORR.

THANK YOU MR. ROGERS.

UH, YES I DO.

THERE IS A, A MAYORAL PROCLAMATION I HAVE TO READ.

SO THIS IS THE CITY OF HEBREW HEIGHTS MAYORAL PROCLAMATION, WHEREAS THE OFFICE OF THE MUNICIPAL CLERK, A TIME HONORED AND VITAL PART OF LOCAL GOVERNMENT EXISTS THROUGHOUT THE WORLD.

AND THE OFFICE OF THE MISSILE CLERK IS THE OLDEST AMONG PUBLIC SERVANTS AND WE'RE AS THE OFFICE OF THE MUNICIPAL CLERK PROVIDES THE PROFESSIONAL LINK BETWEEN THE CITIZENS, THE LOCAL GOVERNING BODIES AND AGENCIES OF GOVERNMENT AT OTHER LEVELS.

AND WHEREAS MUNICIPAL CLERKS HAVE PLEDGED TO BE EVER MINDFUL OF THEIR NEUTRALITY AND IMPARTIALITY, RENDERING EQUAL SERVICE TO ALL, AND THE MUNICIPAL CLERK SERVES AS THE INFORMATION CENTER ON FUNCTIONS OF LOCAL GOVERNMENT AND COMMUNITY.

AND WHEREAS MUNICIPAL CLERKS CONTINUALLY STRIVE TO IMPROVE THE ADMINISTRATION OF THE AFFAIRS OF THE CITY THROUGH PARTICIPATION IN EDUCATION PROGRAMS, SEMINARS, WORKSHOPS, AND THE ANNUAL MEETINGS OF THE STATE, PROVINCE, COUNTY, AND INTERNATIONAL PROFESSIONAL ORGANIZATIONS.

AND WE'RE AS IT IS, MOST APPROPRIATE TO RECOGNIZE THE ACCOMPLISHMENTS OF THE OFFICE OF THE CLERK OF COUNCIL OF THE CITY OF HERE RIGHTS NOW.

THEREFORE, I, JEFF GORDON, MAYOR OF THE CITY, HE WRITES, OHIO DO HEREBY RECOGNIZE THE WEEK OF MAY 3RD THROUGH THE NINTH 2020 AS MUNICIPAL CLERKS WEEK AND THE SEAVER HEIGHTS AND FURTHER EXTEND THE CITY'S APPRECIATION OF CLERK OF COUNCIL, ANTHONY ROGERS AND DEPUTY CLERK OF COUNCIL CARE PAL AND TO ALL MUNICIPAL CLERKS FOR THE VITAL SERVICES THEY PERFORM AND THEIR EXEMPLARY DEDICATION TO THE COMMUNITIES THEY REPRESENT.

THANK YOU VERY MUCH MR. ROGERS.

THANK YOU.

[ Suez Water 2019 Annual Report Presentation - Ms. Pam Whited, Operations Manager, Suez Water]

THE NEXT STEP, WE HAVE ITEM FIVE B, MR. ROGERS, ITEM FIVE B SUEZ WATER 2019 ANNUAL REPORT PRESENTATION BY MS PAM WHITEHEAD, OPERATIONS MANAGER WITH SUEZ WATER.

AND YES, MS. WHITE IS HERE WITH US ONLINE.

SO WE WILL NOW HAND THE MIC OVER TO HER FOR HER PRESENTATION.

THANK YOU MS. WIDEN.

[00:10:11]

I CAN'T HEAR ANYTHING.

YUP.

SHE, SHE MAY STILL BE ON MUTE.

SHE MAY STILL HAVE HER, UH, COMPUTER ON MUTE.

MS. WHITE, IF YOU CAN HEAR US, WE CAN'T HEAR YOU.

SO YOUR MIC MAY STILL BE ON MUTE.

I'M REACHING OUT AND I'LL GIVE US JUST A SECOND.

HEAR ME NOW.

OKAY.

ALRIGHT, I'M GOOD.

I'M GONNA HANG UP.

WE CAN'T HEAR YOU.

I'M FINE.

HOW ARE YOU? GOOD.

SO SORRY.

I HAVE A HEADSET AND EVIDENTLY THAT WAS STILL ON.

SO THAT CAUSED THE PROBLEM.

ALRIGHT, LET ME CLOSE OUT HERE AND GET ON WITH PROGRAM, UM, EVERY YEAR AND I DIDN'T WANT TO COMPETE THIS YEAR.

UM, THEN REALIZE IT WOULD BE UNDER THIS TYPE OF CIRCUMSTANCE.

THAT'S ENJOYABLE.

I, I DON'T MIND DOING THAT AT ALL.

OTHER THEN I'M DEFINITELY CHALLENGED AND SOMETIMES THINGS DON'T WORK THE WAY I WANT THEM TO.

UM, AND WANT TO SHARE WITH YOU, UH, FROM NOT IN HERE.

SOME OF THE FOLKS THAT YOU CAN SEE HERE ON THIS SLIDE WILL SHOW YOU EVERYONE THAT SUPPORTS THE HUBER HEIGHTS GROUP.

WE HAVE LOTS OF FOLKS WHO ARE AVAILABLE TO US AT A MINUTE NOTICE IF WE NEED IT.

UM, AND ALWAYS LIKE TO PAY A LITTLE ATTENTION TO THOSE FOLKS AND LET YOU KNOW IT'S NOT JUST THAT YOU'RE LOCALLY, WE DO HAVE A TEAM AS SOON AS THEY HELP US WHEN WE, WHEN NEEDED.

AND IF YOU CAN EITHER READ GO.

OKAY.

NOW THE NEXT SLIDE HERE WE'RE LOOKING AT IS UH, JUST BASICALLY THE SAME THING THAT WE COVER.

UM, ALMOST EVERY YEAR I TRY TO JUST TO LET KNOW A LOT OF PEOPLE DON'T KNOW WHERE OUR SOURCE OF WATER COMES FROM.

WE ARE OUR GROUNDWATER FACILITY AND IT COMES FROM THE GREAT MIAMI AQUIFER.

WE HAVE THE TWO FACILITIES THAT YOU SEE LISTED THERE WITH ALL OF THE THINGS THAT YOU'LL SEE.

[00:15:01]

THE ONLY THING I'M GOING TO POINT OUT ON HERE AND THEIR DISTRIBUTION AND COLLECTION SYSTEM, YOU LOOK DOWN WHERE IT TALKS ABOUT THE BOOSTER STATIONS.

WE DID ADD THREE NEW BOOSTER STATIONS AND REGULATORS IN 2019.

UM, THAT WAS FOR THE PRESSURE PROJECT NORTH OF I 71 TO THE NEXT SLIDE.

AS YOU GUYS KNOW, WE DO LOVE BEING INVOLVED IN THE COMMUNITY AND WE DO TRY TO SPONSOR, UM, AS MUCH AS POSSIBLE THE COMMUNITY AND SOME OF THEIR EVENTS.

WE DO YOUTH SPORTS.

UM, WE DO THE CHAMBER OF COMMERCE, UH, HUBER HEIGHTS, ROTARY CLUB AND ALL THE PLACES THAT YOU SEE THERE.

AND WHEN WE HAD THE MOST FUN WITH THIS LAST YEAR THOUGH WAS WE, WE WON FIRST PLACE FOR THE BUSINESS AWARDS, UH, THAT WERE UH, THE LIGHTS IN THE HEIGHTS IN 2019 WHERE WE ENTERED THAT WE HAVE TWO VERY TALENTED EMPLOYEES TO DO OUR SCENES FORCE THIS YEAR.

AND THEY WERE VERY EXCITED, ALTHOUGH VERY SHY ABOUT ACCEPTING ANY AWARDS.

SO, UM, WE DID THE, WE HAD THE MOST FUN WITH THAT THIS LAST YEAR.

NEXT, NEXT I'M GOING TO BE TALKING TO YOU ABOUT SOME OF THESE DIFFERENT AREAS.

I'M GOING TO JUST LIGHTLY TOUCH.

YOU HAVE THE REPORT THAT I SUBMITTED IN FEBRUARY, SO THAT HAD ALL THE DETAILING IT, WE'RE JUST GOING TO COVER A FEW OF THE HIGHLIGHTS FROM THE YEAR AND WATER TREATMENT.

OF COURSE WE WERE IN FULL COMPLIANCE WITH EVERYTHING THAT NEEDED TO BE DONE.

UH, AND WE PASSED ALL OF THE WATER TESTS, ET CETERA, THAT WE DO.

WE DID PRODUCE OVER A 1 BILLION, 300,000 GALLONS OF WATER LAST YEAR, WHICH WAS THE HIGHEST PUMPING IN THE LAST FIVE YEARS.

LOTS OF THINGS CAN AFFECT THAT FOR WEATHER TO GROWTH.

AND I BELIEVE LAST YEAR IT WAS A LITTLE BIT OF BOTH.

UM, BUT WE DO, UH, DID WANT TO POINT THAT OUT.

UH, WE WOULD EXPECT WE'LL CONTINUE TO SEE MORE, UH, PUPPETS, UH, AS WE'RE ADDING THE NEW FACILITY ONLINE.

AND WITH THE PRESSURE PROJECT NORTH OF 70, UH, WE HAD PERFORMED ALL OF OUR WATER QUALITY TESTS LAST YEAR.

AS I STATED BEFORE.

UM, SOMETHING UNUSUAL ABOUT LAST YEAR WAS WE DID HAVE THE UNREGULATED CONTAMINANT MONITORING RULE.

IT'S CALLED UCMR. EVERY FIVE YEARS EPA CAN ASK US TO OR DOES ASK ALL UTILITIES TO TEST ADDITIONAL 30 UNREGULATED CONTAMINANTS.

UM, AND AS MANY AS I GUESS I SHOULD SAY, AND THEY, THAT WAS, THIS WAS THE FOURTH ROUND OF THAT LAST YEAR SINCE THEY PASSED THE RULE TO DO THIS.

AND THAT WAS DONE.

AND WE, WHAT WE'VE DONE IS, UM, THEY INCLUDED ALL THOSE RESULTS AND ALTHOUGH THEY DON'T HAVE A SET POINT OF WHERE, WHERE SOMETHING WOULD BE OUT OF COMPLIANCE, WE PUT EVERYTHING IN THERE.

UM, AND THE ANNUAL WATER QUALITY REPORT ON THE CCR, UH, THAT'S BEING MAILED TO CUSTOMERS.

AND IF YOU'RE GETTING YOUR BILL VIA EMAIL, YOU WOULD HAVE RECEIVED IT ONE DAY LAST WEEK WHEN THEY SENT EVERYONE WHO RECEIVES EVILS, THEIR WATER, THEIR WATER QUALITY REPORT.

IF YOU DON'T HAVE A COPY OR NEED ONE, IT'S AVAILABLE HERE IN THE OFFICE AS WELL.

UM, THE OTHER THINGS I WANTED TO POINT OUT THAT NEED MORE LAST YEAR, WE DIDN'T GET AWAY UNSCATHED WITH THE TORNADO AS WE HAD, AS EVERYONE HAD HOPED, NEED MORE, DID SUFFER SOME DAMAGES, UM, THAT A LOT OF THE FENCING WAS TORN UP.

AND YOU CAN SEE THE LIST THERE.

THINGS THAT WERE DONE.

I DIDN'T INCLUDE ONE LITTLE PICTURE, BUT YOU'LL SEE HERE THERE'S THE CHLORINE BUILDING ON THE LEFT HAND SIDE AT THE BOTTOM.

UM, AND THAT AREA THERE, UH, YOU'LL SEE THERE'S A PITCHED ROOF.

YOU LOOK AT THE NEST PICTURE, IT'S A PICTURE OF THE SIDE OF IT.

IT'S NOT THE SAME VIEW, BUT YOU'LL NOTICE THE PITCHER PROOF HAS GONE AND IT LOOKS LIKE IT MIGHT'VE BEEN A FLAT ROOF, BUT IF YOU LOOK IN THE BACKGROUND AND BLOW THAT PICTURE UP, YOU'D ALSO SEE ALL THE BRICKS FROM THE TOP THAT THAT AIM OFF.

AND WE DID FIND THE ROOF BACK BEHIND THE AIRSTORY UNITS, BUT IT WAS NOT ALL IN ONE PIECE.

NEEDLESS TO SAY.

UH, SO THAT WAS JUST ONE OF THE THINGS THAT NEEDED TO BE REPAIRED THIS LAST YEAR.

MOVING ON TO RIP RAP.

OF COURSE.

YOU KNOW, THE EXCITING THING ABOUT THAT, THAT IS ALL AT THIS YEAR AND WE'LL TALK ABOUT IT AGAIN FOR SURE, UM, IS THE WARSAW PRODUCT AND ALL THE CONSTRUCTION THAT BANNON IS ALMOST COMPLETELY OUT.

WE'RE JUST DAYS AWAY FROM BEING ABLE TO GO LIVE.

UM, THAT, THAT, THAT IS THEN PROBABLY THE MOST EXCITEMENT THAT WE'VE HAD THE ENTIRE YEAR.

UM, THE BACKWASH FILTER MEDIA ALSO HAD TO BE REPLACED LAST YEAR.

IT WAS GOING TO BE REPLACED WITH THESE SOCKS, WITH THE RIP REP, UM, UPGRADE ANYWAY, BUT THEY GAVE OUT JUST A LITTLE BEFORE THE PROGRAM BEGAN AND WE COULDN'T WAIT.

WE HAD TO MAKE THOSE REPLACEMENTS.

WE ALSO CLEANED TWO WELLS LAST YEAR AS WELL.

AND THE PICTURES THAT YOU SEE HERE ARE, IF YOU LOOK AT THE ONE TOWARDS THE MIDDLE, THAT'S THE NANOFILTRATION IN THAT PROJECT IS UH, ON THE SKIDS WERE SET IN PLACE JUST A COUPLE OF MONTHS AGO.

UM, I THINK THERE'S A PICTURE MAYBE LATER OR EVEN EARLIER IN THE SLIDE SHOW THAT SHOWS, UH, ANOTHER PICTURE OF THESE.

THEY AREN'T OURS.

THIS, THIS GROUP HERE THAT YOU'RE LOOKING AT IS ACTUALLY A PICTURE OF OUR PROJECT.

SO THE PICTURE OF THE RIGHT HAND CORNER IS A PICTURE OF WHERE THE DRILL RIG, UH, WAS, IS

[00:20:01]

SITTING AT THE NEW WELLS SITE, WHICH WILL BE, WELL NUMBER SIX.

IT DOESN'T MEAN WE HAVE SIX WELLS THAT WE, ONE, TWO, THREE, FOUR AND SIX.

UH, WELL FIVE WAS NOT A GREAT PRODUCER, SO THAT ONE IS BEING ABANDONED.

UH, AND THIS WILL SIX HAS BEEN ADDED.

WE HAVE THREE NEW BOOSTER STATIONS IN THE WATER DISTRIBUTION SYSTEM THAT WERE ADDED AND REGULATORS ALONG WITH THAT OF COURSE COMES INCREASED ONM COSTS AND THEY WERE INCREASED IN THE AREAS OF CHEMICAL SUPPLIES, POWER COSTS AT COMMUNICATIONS LABOR AND DIDN'T PUT IT IN HERE, BUT PUMPING AS WELL WAS AFFECTED.

UM, WE HAVE 209 NEW WATER METER SETS, UH, OF THIS LAST YEAR AND I, BECAUSE IT'S 2020, I THOUGHT, WELL, LET ME LOOK BACK AND SEE WHERE WE WERE AT.

TWO AND 10, WE HAD 1,703 NEW SERVICES THAT HAVE BEEN ADDED TO THE WATER SYSTEM SINCE 2010.

NOW, HAVING BEEN HERE FOR SO LONG, I KNOW THAT, UM, HUBER HEIGHTS, UH, WHEN WE WERE HERE AND CUBA WAS DEVELOPING, WE WERE EXCITED IF HE ADDED AN EXTRA HUNDRED HOMES PER YEAR OR A HUNDRED BUSINESSES OR WHATEVER, YOU KNOW, I SHOULDN'T SAY A HUNDRED OLD SOUND BUSINESS.

UM, CITY OF HUBER HEIGHTS HAS DONE, ONE OF THE DEVELOPERS IN THE CITY OF HEBREW HEIGHTS IN THE LAST 10 YEARS HAVE ALMOST DOUBLED THAT.

UH, SO LOTS OF PROGRESS, LOTS OF GROWTH IN THE AREA WITH WE DID LAST YEAR HAVE QUITE A FEW MAIN BREAKS.

AS YOU CAN SEE, THAT NUMBER 75, WE USUALLY HAVE 30 OR 40 IN THAT VICINITY AND WE'VE HAD AS FEW AS 15, BUT THAT'S BEEN MANY, MANY YEARS AGO.

UM, BUT 75 WAS PRETTY HIGH, BUT A LOT OF THAT WAS DUE TO THE PRESSURE PROJECT AND THE STARTUP OF THAT.

AND IT WAS ANTICIPATED.

IT WASN'T SOMETHING THAT WE DIDN'T, WE WEREN'T AWARE OF.

YOU JUST DON'T KNOW WHERE THEY'RE GOING TO POP UP UNTIL IT HAPPENS.

THAT ALL SEEMS TO BE UNDER PRETTY GOOD CONTROL NOW.

AND THE MAIN BREAKS THAT WE'VE HAD THIS YEAR HAS BEEN FOR OTHER REASONS RELATED TO, UM, THE NEW, UH, THE REPLACEMENT OF SOME CLUBS, WATERLINE.

UM, AND THAT SHOULDN'T, SHOULD GO AWAY NOW AS WELL.

UM, OF THOSE BREAKS, WE DID HAVE TO, UH, ADMINISTER 803 HOME OR 800, THREE HOMES.

I'M SORRY.

UH, BUT THAT'S THROUGHOUT THE ENTIRE YEAR.

NOT ALL AT ONE TIME.

AND 30 OF THOSE 75 BREAKS REQUIRED A BOIL ADVISORY AND THAT'S WHAT WE REQUIRED TO TAKE IT DOWN TO LIKE 20 PSI TO THE WATER, UH, TO ADEQUATELY AND SAFELY REPAIR THE WATER MAIN.

SOMETIMES WE DON'T HAVE TO DO THAT BUT MANY TIMES WE DO.

WE ALSO PARTNERED LAST YEAR WITH UH, THE HUBER HEIGHTS YOUTH FOOTBALL CLUB AND THEY PAID AT 300 HYDRANTS FORCE IN EXCHANGE FOR A DONATION FOR A TRIP THAT THEY WANTED TO TAKE.

WE HAVE A LEAK DETECTION SURVEY THAT WAS PROVIDED LAST YEAR.

WE ALWAYS, EVERY ONCE IN A WHILE WE WANT TO KNOW, YOU KNOW, KIND OF WHERE ARE THOSE LEAKS, WHAT'S GOING ON, CAN WE CATCH THEM BEFORE THEY SURFACE? WE HAVE, WE DID FIND THE GROUP THAT WE HIRED WAS A VERY PROFESSIONAL GROUP CALLED BLACKWELL LINE, HOW THEY DO A LOT OF LINE LOCATES FOR US AND THEY'RE VERY ACCURATE.

THEY DID FIND AND EXAMINE THE EXAM 173 MILES OF THE WATER MAIN HERE AND HUBRIS AND 70 WEST LEAKS.

THERE WERE JUST VERY FEW OF THEM WERE IN MEANS THEY WERE A JOINT SERVICES AND, AND A FEW MAINS AS WELL.

AND HYDRANTS OF COURSE.

SO, UH, 32 OF THOSE 71 HAVE ALREADY BEEN ADDRESSED.

AND OF COURSE THEY'RE KIND OF ON HOLD NOW FOR ANY OTHERS BECAUSE YOU NEVER KNOW WHEN YOU'RE GOING TO HAVE TO TAKE WATER OUT OF SERVICE TO MAKE ONE OF THOSE REPAIRS OR TRYING TO DO TOO MUCH AT THE PRESENT TIME SO THAT WE WILL GET CAUGHT UP ON THAT AS QUICKLY AS WE POSSIBLY CAN.

NEXT SLIDE.

AND YOUR WASTEWATER COLLECTION, AGAIN, YOU HAVE THE DETAILS OF IT.

SO I JUST PUT SOME FEW LITTLE IN THE INTEREST OF TIME BLIPS HERE.

YOU CAN SEE THAT, THAT WE OVER THE LAST YEAR DID WANT TO POINT OUT THAT WE ADDED MORE A MILE OF REMAIN IN JAZZ 19 AND THEN THE OVER THE PAST 10 YEARS WE'VE ADDED 25 MILE SEWER LINE THAT HIGH.

SO AGAIN, EXPERIENCING A CITY DID PLACE HOSPITAL WITH A LARGER, MORE EFFICIENT STATION, WHICH IS THE PUMP STATIONS THAT MAKE SURE THAT THE, WHICH GETS TO THE SEWAGE TREATMENT PLANT.

UM, AND SO THAT WAS A GREAT IMPROVEMENT FOR US.

AND A GENERATOR WAS ADDED, UH, THAT, UH, WHICH WE'LL TALK ABOUT HERE IN ANOTHER MINUTE.

AND THEN WE'VE GOT THE SANITARY SEWER MAINTENANCE THAT WAS PERFORMED THAT YOU CAN SEE THERE, WHATEVER YEAR.

WE TRY TO CLEAN AT LEAST ONE FIFTH WALLACE WHO REMAINED, THAT'S OVER FIVE YEARS OF AGE AND THAT'S WHAT THAT IS.

NEXT SLIDE.

UNDER CUSTOMER CARE, I'M NOT GOING TO GO OVER THE NUMBERS, BUT YOU CAN SEE THAT THEY'RE PRETTY LARGE.

WE HAVE FIVE CUSTOMERS COME INTO THE OFFICE, ATTRIBUTE THAT LOT TO THE FACT THAT THEY HAVE TO PROVIDE PROOF BEFORE THEY CAN HAVE WATER SERVICE, PUT IT IN THEIR NAME THAT THEY'RE ABLE TO, TO HAVE THAT SERVICE.

UH, BUT A LOT OF FOLKS ARE NOW DOING THINGS BY EMAIL IN FACT, SO THAT MEAN THAT WE MAY SEE A CHANGE IN THAT NUMBER.

WE'LL DEFINITELY SEE A CHANGE IN THAT NUMBER OVER THE LAST MONTH OR SO.

UM,

[00:25:01]

CAUSE OUR DOORS HAVE BEEN CLOSE TO THE PUBLIC.

UH, WE DO HAVE, UH, COLLECTED, WE HAVE DID COLLECT OVER 192,000 METER READINGS.

UH, AND WE RESPONDED TO 9,000, OVER 9,000 SERVICE CALLS.

YOUR SERVICE TECHNICIAN DID LOOK THAT UP ALSO FROM 2010 AND I'M ADDICTED TO 2010 FOR SOME REASON THIS YEAR.

UM, BUT OVER 3000, UH, AS COMPARED TO 2010.

SO AGAIN, JUST CONTINUES TO SHOW THAT GROWTH.

WE RE SEQUENCED SEVERAL ACCOUNTS, UH, THROUGHOUT THE COMMUNITY THIS YEAR TO ACCOMMODATE, YOU KNOW, WE'RE ALWAYS LOOKING FOR THAT STREAMLINING WAY TO DO THINGS FASTER.

WE, WE MOVED SOME ACCOUNTS AROUND, CHANGED ACCOUNT NUMBERS ON A FEW PEOPLE, TRIED NOT TO CHANGE THE DUE DATES TOO TERRIBLY MUCH, BUT AT THIS WILL ALLOW OUR SERVICE PERSON REMEMBER WE DON'T HAVE A FIXED BASE METER READING SYSTEM, SO WE HAVE TO DRIVE BY TO GET THOSE.

THIS ALLOWS HIM TO DRIVE BY MORE EFFICIENTLY AND GET THOSE RATINGS.

AS FAR AS THE MOST EXCITING THING IN THE OFFICE, I THINK FOR US, THIS LAST YEAR WAS THE ONLINE PORTAL BEING ADDED.

THE CITY OF HUBER HEIGHTS PARTNERED WITH FIRST BILLING AND YOU CAN DO THINGS NOW THAT YOU COULDN'T DO WITH OFFICIAL PAYMENTS WHERE YOU COULD MAKE PAYMENTS THERE.

THEY REDUCED THE FEE BECAUSE OFFICIAL PAYMENTS FEE WAS LIKE THREE 95, I THINK IT WAS FOR A CREDIT OR DEBIT USE.

AND UH, THROUGH FIRST BILLING, THAT FEE IS $2 AND 99 CENTS.

SO ALMOST A DROP OF ALMOST A DOLLAR OR A TRANSACTION, WHICH WAS GREAT FOR THE COMMUNITY.

UM, FREE IS ALWAYS BETTER BUT FREE JUST ISN'T POSSIBLE UNFORTUNATELY.

UH, BUT THERE WERE A COUPLE OF FREE SERVICES THAT THEY DO OFFER AND THAT IS THROUGH ONLINE PORTAL.

YOU CAN SEE YOUR WATER BILL 24 HOURS A DAY NOW AND LOOK AT YOUR BALANCE.

YOU'RE LOOKING AT THE PAYMENTS UNLESS YOU MADE THE PAYMENT ONLINE, WON'T SEE THAT PAYMENT ONLINE, BUT YOU WILL SEE THE ACCURATE BALANCE FOR YOUR ACCOUNT.

SO IF YOU COME HOME AFTER WORK AND WE'RE NOT THERE TO ANSWER THE PHONE, YOU KNOW, YOU CAN EASILY CHECK AND SEE HOW MUCH DID THAT IS THAT YOU OWE JUST BY GOING TO THE CITY'S WEBSITE AND CLICKING ON THE, UH, PAYMENTS SCREEN.

UM, IF YOU LOOK AT JAPAN, WE ALSO OFFER E-BILLING AND OFFICIAL PAYMENTS OFFERED THIS AS WELL.

AGAIN, ANOTHER FREE SERVICE, BUT THERE'S, YOU RECEIVED AN EMAIL THAT SENT YOU TO A LINK.

YOU CAN LOOK AT YOUR BILL AND YOU HAD TO SIGN IN HERE AND THE BILL IS ATTACHED TO THE EMAIL AND YOU COULD OPEN IT UP AND LOOK AT IT AND YOU'D ONLY HAVE TO GO ONLINE.

IF YOU'RE WANTING TO MAKE THAT PAYMENT, NO FEE FOR LOOKING, NO FEE FOR LOOKING THINGS UP.

IT WOULD BE FOR GETTING THAT BILL IN THE MAIL.

IF YOU DO WANT TO MAKE A WEB PAYMENT, YOU CAN REGISTER OR YOU CAN PAY AS A GUEST.

YOU KNOW, THOSE KIDS OUT THERE, IF THEY WANT TO PAY THEIR PARENT'S BILL, THEY'RE MORE THAN WELCOME TO DO THAT.

UM, EVEN GO ON AS A GUEST.

ALL YOU NEED IS THERE, I BELIEVE ACCOUNT NUMBER OR POSSIBLY JUST THE ADDRESS, UM, UNDER, WE ALSO OFFER AUTO PAYMENTS NOW, WHICH IS A GREAT FEATURE AND, AND NEW, UM, YOU CAN ACTUALLY HAVE IT TAKEN RIGHT OUT OF YOUR ACCOUNT EACH MONTH, UH, AND PAID THROUGH STORING YOUR, UM, THE WAY THAT YOU PAY YOUR BILL ONLINE.

UM, AGAIN, THERE IS THAT TODAY NINE PER TRANSACTION, BUT IT'S BETTER THAN THE THREE 95 THAT WAS THERE BEFORE.

THE MOST EXCITING ONE THAT I ENJOY IS TEXTING, PAY BECAUSE NOW I DON'T HAVE TO HAVE MY COMPUTER TO PAY MY BILLS ONLINE.

I DON'T WANT TO, I CAN PAY RIGHT FROM MY PHONE.

YOU CAN SIGN UP TO RECEIVE NOTIFICATIONS.

I DIDN'T EVEN CHOOSE THE NUMBER OF DAYS THAT IT OFFERS YOU TO.

UM, WHEN YOU IN ADVANCE.

NOW YOU'RE A CLOSE 2019 WITH JUST SIMPLY SHOWING YOU THE EXPENSES FOR THE YEAR 2019 A GRAND TOTAL EXPENSES FOR LABOR OPERATING EXPENSES AND MAINTENANCE FEE WERE OVER $3 MILLION.

AND IF YOU LOOK HERE, OF COURSE THE WERE SOME CAPITAL IMPROVEMENTS MADE IN THE KIND OF LAST YEAR.

AND THEN IF YOU LOOK UNDER ENERGY, THAT'S PROBABLY THE LARGEST UPTICK FROM THE PREVIOUS YEAR.

UH, AND WE WOULD ANTICIPATE THAT THAT'S GOING TO BE EVEN LARGER NEXT YEAR ONCE THE NEW FACILITIES ONLINE.

2020 GOING TO COVER THAT REALLY QUICK FOR YA.

I'M NOT GOING TO EVEN COVER ALL THESE BULLETS.

I'M JUST GOING TO POINT OUT THAT, UM, WE ARE GOING TO POUR, START UP THE NEW NANOFILTRATION MEMBRANE SOFTENING PLANT.

AS I SAID BEFORE, DAYS AWAY.

UH, IF WE JUMPED DOWN TO THE, UH, THERE'S ADDITIONAL SAMPLING THAT EPA IS GOING TO REQUIRE.

UM, IF YOU ARE FAMILIAR OR IF YOU'VE HEARD OF IT MAYBE ON FACEBOOK, WE DID, UH, ASK THE CITY MANAGER TO PUT SOMETHING ON, UH, THE WEBPAGE FOR US.

THAT'S A SURVEY SO THAT UH, WE CAN GET MORE PARTICIPANTS FOR THE LEAD AND COPPER PROGRAM.

ANY TIME THAT YOU MAKE A MAJOR CHANGE TO A FACILITY SUCH AS ADDING A SOFTENING LAND, UH, APA REQUIRES YOU TO DO A AND CONTROL, UH, PROGRAM.

UH, AND PART OF THAT IS WE WILL HAVE TO INCREASE OUR SAMPLING FROM ONCE A YEAR TO SIX MONTHS AND OR WE WILL HAVE TO INCREASE THE NUMBER OF PARTICIPANTS FROM 30 TO 60.

SO, UH, I LOOKED ONLINE EARLIER TODAY AND WE ALREADY HAVE OUR 142 PEOPLE THAT HAVE RESPONDED.

WE'RE LOOKING FOR 60

[00:30:01]

PARTICIPANTS.

WHILE OBVIOUSLY WE WON'T BE ABLE TO CHOOSE ALL OF THOSE, NOR WILL THEY ALL QUALIFY.

AND THERE ARE THINGS THAT CAN PULL THEM OUT OF THE QUALIFICATION.

BUT, UH, IF YOU ARE INTERESTED, PLEASE GO OUT TO THAT WEBSITE AND SIGN UP AND UH, WE'LL BE SENDING OUT FURTHER INFORMATION ON THAT IN THE NEXT COUPLE OF WEEKS.

THE ONE THING I WILL POINT OUT ON THAT IS, IS FOR ANYBODY THAT HAS, I HAD A COMPANY CALL AND ASK ME THIS QUESTION.

WE DO HAVE TO ENTER THE HOME THE FIRST TIME BECAUSE WE REQUIRED TO ENSURE THAT WHAT YOU SAY YOUR PIPES ARE MADE OF, THEY ARE.

AND IN SOME CASES YOU DON'T KNOW WHAT THAT IS, BUT AFTER THAT WE NEVER ENTER THE HOME.

THE CUSTOMER TAKES THE SAMPLE THEMSELVES, BUT SIT OUT ON THE FRONT PORCH, WE PICK IT UP.

IT'S, IT'S EASY PEASY.

YOU JUST HAVE A FORM TO FILL OUT WITH DETAILED INSTRUCTIONS ON HOW TO COLLECT THE SAMPLE.

UH, WE DID THE PAINTING OF THE PAINTING OF STONE HEARST WATER TIME.

WE, THAT'S ALMOST FINISHED AND THERE'LL BE A BRET PIPE LIFT STATION STUDY THIS YEAR.

UM, AND THEN POSSIBLY, HOPEFULLY WE'LL BE DOING THE DESIGN FOR THE EMERGENCY TIE INTO THE CITY OF DAYTON.

UH, SO THAT, UH, WE'LL HAVE THAT ADDITIONAL SERVICE.

IN THE CASE OF A CATASTROPHIC EVENT, UH, WE WILL BE IMPLEMENTING, UM, AND OPERATING, UH, THE, UH, NEW BILLING SOFTWARE.

THE OLD SOFTWARE IS NO LONGER SUPPORTED BY THE GROUP.

SO WE DO HAVE A NEW SOFTWARE.

CUSTOMERS SHOULD NOTICE MUCH OF A DIFFERENCE, BUT IF YOU DO NOTICE SOMETHING THAT LOOKS OUT OF WHACK, WE EXPECT TO GO LIVE IN JUNE.

IF YOU SEE SOMETHING ODD, DON'T HESITATE TO GIVE US A CALL.

I'VE NEVER BEEN THROUGH A BILLING UPGRADE THAT SOMETHING DIDN'T FLIP THROUGH AND, AND, AND, AND DIDN'T GET CAUGHT BEFORE IT HIT THE MAIL.

SO PLEASE GIVE US A CALL IF YOU THINK ANYTHING LOOKS ODD OR DIFFERENT.

BUT FOR 20, 20, THIS IS, THIS WAS PREPARED IN AUGUST OF 2019 AND HAS ALREADY CHANGED.

SO IT IS WHAT IT IS THOUGH.

AND WHAT I'LL SAY EVERY YEAR IS AS IF MORE NEEDS TO BE SPENT, MORE WILL BE SPENT TO MAKE SURE THAT THE CITIZENS OF HUBER HEIGHTS HAVE WHAT THEY NEED IN THAT WE HAVE WATER NEXT AT THE VERY LAST MINUTE.

I JUST RECEIVED THE ANNUAL RATE SURVEY HERE IN THE LAST WEEK AND I PUT IT IN HERE AND YOU CAN SEE SOME PEOPLE HAVE, HAVE BEEN ASKING, WELL WHERE DO WE FALL NOW IN THE OAKWOOD, STEPHANIE, WHICH EVERY YEAR HERE AND HERE YOU CAN, WHAT YOU NEED TO KNOW IS HOW MUCH IS MY AVERAGE MONTH AND THIS POINT.

AND NOW THAT I LEAVE HAS ONE YEAR OF THE MEETING OR SOMETHING.

NO WORRIES.

NEXT, I ALWAYS LIKE TO CLOSE.

WE USUALLY WITH A PICTURE OF MY TAPE, BUT THERE'S NO PICTURE THIS YEAR BECAUSE I LIKE TO GET THAT SMITTEN.

OBVIOUSLY WE'RE NOT GETTING CLOSE ENOUGH TO GET A PICTURE.

SO IF YOU WANT TO PUT IT OUT TO EVERYBODY, AND I WANTED TO TAKE THE TIME THIS TIME, WE'D LIKE TO USE THIS SLIDE TO SAY A HUGE THANK YOU TO OUR FOLKS.

UM, WATER IS AN ESSENTIAL AND SO WE'VE BEEN OPERATING ALL ALONG WITH SOME MINOR ADJUSTMENTS TO TRY TO KEEP TEAMS, PEOPLE IN TEAMS AND KEEP ONE GROUP SAFE.

UH, IF IN CASE SOMETHING WOULD HAPPEN TO THE OTHER AND WE'VE, WE'VE CERTAINLY ACCOMPLISHED THAT.

SO A HUGE THANK YOU TO ALL OF OUR ESSENTIAL TEAM MEMBERS.

YOU CAN SEE THEIR NAMES THERE AND THE DEPARTMENTS THAT THEY WORK IN.

WE HAVE A TOTAL OF 18 EMPLOYEES THAT SERVICE THE CITY OF HUBER HEIGHTS HERE LOCALLY.

AND WE DO HAVE ONE IF ANYBODY COUNTS THERE.

YOU'LL SEE I ONLY HAVE 17.

AND THAT'S BECAUSE WE ARE, WE DO HAVE ONE VACANCY AT THE PRESENT TIME.

BUT, UM, ANOTHER ONE OF THOSE LITTLE THINGS THAT I WANTED TO SHARE WITH YOU FROM PREVIOUS YEARS.

I WENT BACK TO 1996 ON THIS WAY.

WE HAD 18 EMPLOYEES IN 1996.

WE HAVE 18 EMPLOYEES TODAY.

WE'VE DONE THAT THROUGH MAKING SURE THAT WE FIND EVERY POSSIBLE WAY TO STREAMLINE WHAT I'M HERE TO TELL YOU THAT THOSE DAYS ARE JUST ABOUT OVER.

I ANTICIPATE HAVING TO, UH, BRING ON SOME NEW FOLKS, UH, AT ADDITIONAL ASSISTANCE TO HELP US WITH A TREATMENT FACILITY WITH THE PRESSURE ZONE PROJECT AND IN CUSTOMER SERVICE AS WELL.

SO HOPEFULLY, UH, WE WILL BE TALKING ABOUT THAT AGAIN SOMEDAY SOON.

UM, WITH THAT, I ALSO WANT TO SAY FROM ALL OF US AT SUEZ, UH, TO EVERYONE, THE COMMUNITY AND THE CITY STAFF AND CITY COUNCIL.

THANK YOU ALL AND PLEASE STAY SAFE.

THANK YOU PAM.

WE APPRECIATE THAT.

I KNOW DOING A PRESENTATION LIKE THAT UNDER THESE CIRCUMSTANCES ISN'T REALLY IDEAL.

UM, I THINK JUST ABOUT EVERYTHING THAT YOU SAID WAS, UH, COMING ACROSS VERY CLEAR.

THERE WAS JUST A LITTLE BIT OF UM, STATIC AND HICCUP DURING THE, UH, THE SLIDE THAT WAS SHOWING THE OAKLAND THE WATER, UH, THE WATER RATE TABLE.

BUT I THINK THAT VISUAL AND MOST PEOPLE CAN SEE WE ARE STILL EXTREMELY, EXTREMELY LOW IN TERMS OF WHAT OUR WATER RATES ARE RELATIVE TO THE REST OF THE REGION.

[00:35:01]

SO, UH, BUT THANK YOU AGAIN, APPRECIATE YOU ATTENDING THE MEETING UNDER THESE CIRCUMSTANCES, UH, WITHOUT ANY QUESTIONS OR COMMENTS THAT ANYONE FROM COUNCIL HAS, UH, FOR MS. WISE REGARDING THE PRESENTATION THIS EVENING.

NANCY BIRCH.

YES, NANCY.

HI.

UH, PAY UP AGAIN AND NOW THAT ONE FULL YEAR.

WE APPRECIATE YOUR SUPERIOR LEADERSHIP AND YOUR WONDERFUL TEAM.

UH, I KNOW OUR RATES COULD STAY AS LOW AS THEY ARE WITHOUT YOU DOING ALL THE THINGS THAT YOU JUST TALKED ABOUT.

SO I AGAIN APPRECIATE EVERYTHING.

I DID WANT TO ASK YOU, UM, THE DAMAGE THAT WE RECEIVED, UH, AS A RESULT OF THE TORNADO.

DID WE GET ANY REIMBURSEMENT FOR THAT SO THAT, UH, YOU KNOW, THEY DIDN'T HAVE TO COME OUT OF YOUR BUDGET, UH, THAT WAS ACTUALLY HANDLED BY THE CITY AND I W THEY TURNED INTO THE INSURANCE AND IT WAS, UH, SOME OF THEM, WHATEVER.

I DON'T KNOW HOW MUCH WE'RE SUPPOSED TO HAVE THAT INFORMATION, BUT IT DIDN'T COME OUT OF OUR BUDGET.

WELL, THAT'S GOOD.

OKAY.

DO, I DON'T KNOW IF ROB KNOWS THE ANSWER TO THAT.

YES, IT WAS COVERED UNDER A CLAIM.

THE ONLY THING THAT WAS NOT COVERED WAS SOME OF THE FITTING THAT WAS DISALLOWED UNDER THE, UH, UH, THE FEMA REIMBURSEMENT.

BUT YES.

DID, UM, IT WAS COVERED.

WE DID NOT HAVE TO TAKE THAT OUT OF THE, UH, THE CONTRACT.

THAT'S WONDERFUL.

OKAY.

THANK YOU VERY MUCH.

OKAY, THANK YOU.

MS BIRCH.

ARE THERE ANY OTHER QUESTIONS OR COMMENTS FOR MS WINDED? I JUST HAD ONE QUESTION FROM, IT'S PAM.

HI.

HI.

I'M NEW AND I'M STILL LEARNING.

SO I'D PROBABLY LIKE TO SAY WELCOME.

THANK YOU.

I APPRECIATE THAT.

CAN YOU PLEASE TELL ME WHAT THE FINAL COLOR OF THE WATER TOWER AND STONERS WILL BE? I JUST DON'T KNOW.

I'LL BE HONEST.

I WASN'T INVOLVED IN THAT.

I WAS STILL, IT WOULDN'T BE THE SAME COLOR THAT IT WAS PREVIOUSLY, BUT I DO KNOW THEY WERE MAKING SOME WHERE THERE WOULD BE LESS AMBIGUOUS.

IT WOULD BE ANOTHER RUSS QUESTION.

UNFORTUNATELY JUST DIDN'T KNOW.

I DON'T THINK MURALIST.

OKAY.

CAUSE I'M FROM THE HIGHWAY THAT MUCH THOUGH.

THEY DON'T REALLY SEE THE NEED FOR HAVING THAT THERE.

OKAY.

THANK YOU.

HAVE A GREAT NIGHT.

THANK YOU.

OKAY, THANK YOU.

AND, UH, IF THERE ARE NO OTHER QUESTIONS, I'LL JUST SAY AS WELL THAT THE PRESENTATION MS. WHITE HAD GAVE THIS EVENING, UH, IS ONLINE.

IT IS ON THE WEBSITE.

AND SO ANYBODY, UH, AT HOME WHO'S, WHO'S WATCHING OR LISTENING, WHO WANTS TO BE THAT PRESENTATION CAN FIND IT ON THE CITY'S WEBSITE.

BEFORE WE MOVE ON.

ANY OTHER QUESTIONS OR COMMENTS FOR MS? WIDEN.

OKAY.

THANK YOU.

THANK YOU SO MUCH AGAIN.

WE APPRECIATE YOU BEING HERE.

THANK YOU.

THANK YOU.

BYE.

BYE.

OKAY, NEXT UP IS ITEM NUMBER SIX, WHICH IS CITIZENS' COMMENTS.

MR. ROGERS, ARE THERE ANY OF THE CV I HAVE RECEIVED ON THIS EVENING THERE? OKAY.

THANK YOU SIR.

AND OUR NUMBER SEVEN IS FOR CITIZENS THAT ARE REGISTERED TO SPEAK ON ANY SPECIFIC AGENDA ITEM.

[8. City Manager Report]

NEXT UP IS ITEM NUMBER EIGHT, WHICH IS A CITY MEASURE REPORT.

MR SCHOMER IF YOU WOULD .

GOOD EVENING MAYOR AND COUNCIL.

I COME SEE YOU LIVE ON LOCATION FROM WAYNE HIGH SCHOOL TONIGHT.

UH, FITTINGLY AS UM, AS WE TALK ABOUT, UH, THE GRADUATING SENIOR CLASS, UH, THAT HAS SEEMED TO BE A BUZZ AND QUITE A WITHIN THE COMMUNITY.

UH, ONE OF THE THINGS THAT I